Refund Policy

Effective date: October 26, 2026

Digital resources and satisfaction refunds

ORBITFLOW L.L.C. sells downloadable educational materials through orbitflowllc.store. There are no physical returns or return-shipping charges. Once files have been supplied, ordinary returns or exchanges are not available, except for the refunds and legal remedies below.

If a purchased resource does not meet your expectations, email support@orbitflowllc.store within 60 calendar days of purchase to request a 50% refund of the price paid for that resource. Include your order number, the email used for the order and a short explanation of the problem. We must be able to verify the purchase. This satisfaction policy is separate from remedies for a defective or undelivered product.

Non-delivery, faults and duplicate payments

If you were charged twice for the same purchase, did not receive the purchased files, received the wrong files, or a file is materially different from its description or cannot be used as described, contact us. We will investigate and provide the appropriate correction, replacement access or refund. If we cannot supply the purchased resource or correct a qualifying problem, we will refund the affected purchase in full. The 50% satisfaction limit does not reduce these remedies or any refund required by law.

Cancellation and mandatory rights

If payment has been taken but files have not been supplied, you may request cancellation and a full refund by email. For content already delivered, the satisfaction policy above applies alongside your statutory rights. Rights under applicable consumer law, including any withdrawal right, remain available. A general statement that a product is digital does not by itself remove a statutory withdrawal right.

How refunds are handled

Send requests to support@orbitflowllc.store. Do not include full card numbers, passwords or sensitive information about children. Approved refunds are submitted to the original payment method within 2-3 business days after approval. The payment provider or bank controls when the credit appears. If the original method cannot receive the refund, we will contact you to arrange an appropriate method.

We do not add a separate refund-processing fee under this policy. Any applicable tax adjustment is handled with the refund. The 60-day satisfaction period does not shorten a longer claim period required by law.

Contact

ORBITFLOW L.L.C.
support@orbitflowllc.store
Business mailing address: 127 N Higgins Ave Ste 307D #1144, Missoula, MT 59802, United States.